Difference between revisions of "Cancel membership"

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(Updated information to be current and accurate. Also changed contact info from the info group to the membership group)
 
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==How to stop payments==
 
==How to stop payments==
Members can stop paying dues at any time, lapsed dues will terminate your membership. If you were paying by cash/check, just don't turn in any more dues.
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Members can stop paying dues at any time, and lapsed dues will terminate your membership.  
  
If you were paying with paypal, log in and cancel your subscription to MakeICT, along with any other services you are no longer using in paypal:
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If you were paying by cash/check, all you need to do is not make a payment for the next month and your membership will end.
[https://www.paypal.com/us/cshelp/article/what-is-an-automatic-payment-and-how-do-i-update-or-cancel-one-help240 https://www.paypal.com/cs/smarthelp/article/how-do-i-cancel-a-subscription-faq577]
 
  
<s>You can also log in to https://makeict.wildapricot.org to disable automatic dues payments. However, this method has occasionally failed to cancel the underlying PayPal payments, so it is not recommended.</s>
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If you were paying electronically through PayPal, there are a couple of steps we recommend you complete:
  
Cancelling recurring payments in Wild Apricot DOES NOT WORK! Payments must be cancelled through PayPal.
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* First, log in to your MakeICT account at [https://makeict.wildapricot.org/Sys/Profile makeict.wildapricot.org] and click on the "Stop recurring payments" button. This should cancel your autopay subscription.
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* Second, please check in your PayPal account to make sure there isn't still an active subscription on that end. For instructions on how to do this, please visit:  [https://www.paypal.com/us/cshelp/article/what-is-an-automatic-payment-and-how-do-i-update-or-cancel-one-help240 https://www.paypal.com/cs/smarthelp/article/how-do-i-cancel-a-subscription-faq577]
  
We do not require you to turn in your badge; it will be de-activated automatically. Keep it safe and it can be re-activated if you join again in the future.
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We do not require you to turn in your key badge; it will be de-activated automatically. Keep it safe and it can be re-activated if you join again in the future.
  
 
MakeICT does not refund dues for unused membership time.
 
MakeICT does not refund dues for unused membership time.
  
 
==Let us know==
 
==Let us know==
While it's not required, we would really appreciate it if you'd send us an email at info@makeict.org to tell us why you cancelled your membership. If you prefer to tell us anonymously, fill out our  
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While it's not required, we would really appreciate it if you'd send us an email at membership@makeict.org to tell us why you cancelled your membership, or if you have any questions about cancelling or re-activating an account.  
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If you prefer to tell us anonymously, please fill out our  
 
[https://docs.google.com/forms/d/e/1FAIpQLSc1-4xg6WF3Eqz9K7WllfnET7qdwRCCkw5cvnnTu2o1c11t7g/viewform?usp=sf_link lapsed member survey].
 
[https://docs.google.com/forms/d/e/1FAIpQLSc1-4xg6WF3Eqz9K7WllfnET7qdwRCCkw5cvnnTu2o1c11t7g/viewform?usp=sf_link lapsed member survey].

Latest revision as of 14:49, 23 September 2023

Sorry to hear that you're leaving MakeICT! This page is here to tell you how to cancel your membership.

How to stop payments

Members can stop paying dues at any time, and lapsed dues will terminate your membership.

If you were paying by cash/check, all you need to do is not make a payment for the next month and your membership will end.

If you were paying electronically through PayPal, there are a couple of steps we recommend you complete:

We do not require you to turn in your key badge; it will be de-activated automatically. Keep it safe and it can be re-activated if you join again in the future.

MakeICT does not refund dues for unused membership time.

Let us know

While it's not required, we would really appreciate it if you'd send us an email at membership@makeict.org to tell us why you cancelled your membership, or if you have any questions about cancelling or re-activating an account.

If you prefer to tell us anonymously, please fill out our lapsed member survey.